Welcome to Apex Realty Group support 👋

Before we get started — are you a new agent still getting set up, an experienced agent with a specific question, or an office staff member?

Congratulations and welcome! 🎉 I'll walk you through everything with full context so nothing feels like a mystery.

What do you need help with first?

Happy to help you get connected!

According to the Office Operations Manual, the guest network is ApexGuest_5G and the password is Apex2024!

For the staff network (needed for your CRM and transaction software), submit an access request to the Office Manager — the form is linked in your Onboarding Checklist. 📄 Office Operations Manual · Section 4 — Office Logistics 🟢 Next step: Contact Office Manager for staff network access

Great question to ask early. Per the Commission Schedule, new agents start on a 70/30 split (70% to you). Once you hit the $18,000 cap in a calendar year, you move to 95/5 for the remainder of that year.

Each transaction also carries a $295 transaction coordination fee, deducted at closing. 📄 Commission Schedule · Section 2 — Agent Split Tiers 🟢 Questions about your specific deal? → Broker

I want to make sure you're protected here, so I'm going to be direct.

Our Seller Disclosure Policy requires all known material defects to be disclosed prior to closing. Water damage almost certainly qualifies as a material defect — omitting it exposes both you and the brokerage to serious liability.

Do not skip this disclosure. Please call the Broker before responding to your seller. 📄 Seller Disclosure Policy · Section 7 — Material Defect Requirements 🟢 Required escalation: Broker · Before any action is taken